Legal
Refunds and cancellation.
Last updated 23 October 2026
Before approval
No charge for a plan not approved.
After approval
The price shown is the price paid. It never goes up.
Studio Aight's faults
A take that fails the checks: remade at Studio Aight's cost. Work not as planned: corrected at 0 credits.
Cancelling an order
Possible at any time. Work already made is charged; the rest of the price is not.
Undelivered work
Anything approved but not delivered: the customer receives what was made and a list of what is missing, and pays only for what was delivered.
Unspent extra credits
Refunded on request, at any time, for any reason. Plan credits are not refunded. Usage already charged is not refunded.
Time
Refunds go back to the card, UPI or bank account paid from, within 7 working days of the request. Banks may take longer to show it.
Requests
Email hello@getaight.ai from the account's email address, with the order or payment reference. Replies within 1 working day. Unresolved: the grievance officer.